Your Financial Information
For your convenience, we accept Visa, MasterCard, Discover, and American Express, Lending Club and Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at our Whiterock@nedoms.com (214-328-6354) office. Many times, a simple telephone call will clear any misunderstandings.
As a service to our patients, our practice accepts most dental insurance programs as a PPO in-network provider. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated.
The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.
If your insurance doesn’t cover the costs for the procedure you want and need, CareCredit and Lending Club can help, giving you convenient payment options. CareCredit and Lending Club offer a full range of payment plans, including short-term, long-term, and no interest options. You can easily complete a CareCredit application, or apply for credit online at http://www.carecredit.com/apply/, where you will instantly learn if you are approved.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.